Answer: Kloverpoint Social Users with "Free" accounts can only create "Friend" connections. To create a Kloverpoint connection, you must first log in to your Kloverpoint Social account and then search for the Kloverpoint User that you would like to connect with (through the Search tool, or directly of you know their Kloverpoint username) and visit their profile page. Once you visit the Kloverpoint user's profile page, you will see links under their profile photo that will show "Add Friend Link". Upgrade Kloverpoint Users will see the following additional groups: i) Add Family Link; ii) Add Co-Worker Link; and iii) Add VIP Link. Kloverpoint members can belong to more than 1 group or category. Only users who have upgraded their Kloverpoint Social account can assign Kloverpoint Members to the other groups in addition to "Friend" connections.